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Online casinos frequently impose limitations on the amounts players can win or withdraw. We only calculate it after a casino has at least 10 reviews, and we have only received 2 player reviews so far. We strongly suggest players to steer clear of this casino and opt for one with a higher Safety Index.
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Slot game features like bonus rounds, multipliers, and jackpot triggers get clear explanations from our team. We can explain betting options, side bets, and special features for each live game. Our support team can check your bonus progress and explain remaining wagering requirements. Welcome bonuses carry 35× wagering requirements on both bonus and deposit amounts.
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An initiative we launched with the goal to create a global self-exclusion system, which will allow vulnerable players to block their access to all online gambling opportunities. The Complaints Team had made multiple attempts to contact the casino regarding the player’s delayed withdrawals but received no response. The Complaints Team intervened after the recommended waiting period and confirmed that the player’s account had been successfully verified, allowing the withdrawal to be processed. Read what other players wrote about it or write your own review and let everyone know about its positive and negative qualities based on your personal experience. Browse all bonuses offered by Caspero Casino, including their no deposit bonus offers and first deposit welcome bonuses. When reviewing online casinos, we collect information about their customer support and language options.
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Payment methods, win and withdrawal limits
The player from Kazakhstan had requested a withdrawal less than two weeks prior to submitting this complaint. Following the team’s assistance, the issue was resolved, and the player confirmed receipt of their winnings. The Complaints Team intervened after the player reported delays despite all documents being verified and a lack of communication from the casino’s finance department. The player from Germany had requested a withdrawal prior to submitting their complaint.
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Caspero Casino supports a broad array of payment options including traditional credit cards like Mastercard and Visa, as well as cryptocurrencies such as Bitcoin, Ethereum, and Tether. Free demos are integral for responsible play and skill development in the gaming environment. The live offerings cover poker, baccarat, roulette, and game shows with authentic dealer interaction, creating an immersive real-time gambling environment. Caspero clients can increase their withdrawal limits by achieving a higher level in the club’s VIP Program. Other activities include a 5-level VIP casino program, a sure-win lottery with bonus crabs, and generous tournaments.
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The Complaints Team marked the complaint as ‘resolved’ following the player’s confirmation of receiving all funds. The situation remained pending as the team awaited any potential response from the casino. Consequently, the complaint was marked as unresolved, and the player was advised to reach out to the Anjouan Gaming Authority for further assistance. The issue was marked as resolved following the player’s confirmation of receiving the winnings. The player retained the option to reopen the complaint in the future if they wished to resume communication. However, due to a lack of response from the player, the complaint had been closed for the moment.
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- He noted that no account verification had been requested despite using a welcome bonus.
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Based on the categorization we use, this makes it one of smaller online casinos. To view the casino’s user reviews, navigate to the User reviews part of this page. We determine the overall user feedback score based on the player feedback submitted to us. Whenever we review online casinos, we carefully read each casino’s Terms and Conditions and evaluate their fairness. Caspero Casino is one of smaller online casinos based on our estimates or collected information. Taking our finding into consideration, we encourage you to proceed with caution should you decide to play at this casino.
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